Shipping

All items are handmade for you, and will be ready to ship out in 2-4 weeks from when you place your order. You'll get an email when your order has shipped, with a tracking number.

I can usually accommodate rush requests. Just let me know if you need something faster and we'll see what we can do!


Returns

+ Repairs

Above all else, I want you to be happy with your new jewelry! Please be aware that everything is handmade and may therefore have slight differences than what is shown in the photos.

If there is an issue with your order, please get in touch as soon as you can. We'll do our best to make it right, as an exchange or full refund. After 14 days, only store credit will be offered. Unfortunately, jewelry that has obvious wear marks cannot be returned. 

Shira Brooks Studio covers the cost of all repairs under normal wear for the first year after purchase. After one year, there may be an additional cost, depending on the type of repair.


Care/Cleaning

We recommend removing all jewelry, especially rings, in situations when abnormal contact is expected. To prolong its life, remove jewelry before swimming, showering, exercising, and sleeping.

Sterling silver naturally darkens/oxidizes over time, and many of these pieces include deliberate oxidizing as dark accents. I believe jewelry is meant to be loved and worn, which means that dings, scratches, and darkening of the metal are to be expected and embraced. Wearing your jewelry frequently helps combat tarnishing because of the oils in your skin. But if you'd like to freshen up your silver, you can use a soft cloth to lightly polish. Just be careful to avoid areas that are intentionally oxidized!